How to Report Potholes, Fly-Tipping, Streetlights and Graffiti in Eastleigh
Report potholes, damaged pavements, broken streetlights, fly-tipping, and graffiti to the right council or authority — a practical guide for Eastleigh residents.
Eastleigh residents can report various street and environmental issues to the council or Hampshire County Council. The key is knowing which authority handles what.
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Potholes, Damaged Pavements, and Streetlights
Reported to: Hampshire County Council Highways
What you can report:
- Potholes and damaged road surfaces
- Broken or damaged pavements
- Blocked drains
- Damaged road signs
- Faulty streetlights and traffic lights
- Dead or dangerous trees
- Overgrown vegetation
- Abandoned vehicles
- Litter and graffiti on the highway
How to report: Use the Hampshire County Council tool at https://www.hants.gov.uk/transport/highways/report-a-problem
For potholes specifically: https://www.hants.gov.uk/transport/highways/report-a-problem/potholes
Current wait times: Hampshire is receiving high levels of pothole reports, which means repairs may take longer than usual. Do not report the same issue more than once — the council will see it if it has already been logged.
Streetlights: Faulty street lights are maintained by Enerveo on Hampshire's behalf. The council aims to respond promptly to reports of faulty lights. Report via the same highways tool.
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Fly-Tipping
Reported to: Eastleigh Borough Council
Important legal note: If you hired an unlicensed waste carrier to dispose of your waste and they fly-tip it, you can be fined up to £400, and face an unlimited fine if prosecuted. Fly-tippers themselves face an unlimited fine and up to 5 years in prison.
How to avoid this: Before hiring a waste carrier, check their licence on the Environment Agency's public register. Ask to see the licence, ask what happens to your waste, and get a waste transfer note or receipt.
Two ways to report fly-tipping:
- Full report: If you have information about who did it or where the waste came from — this feeds into an investigation
- Basic report: If you have no information — just notifies the council's StreetScene team to arrange collection
Important: The council removes fly-tipping from public highway and council land. On private land, removal is the landowner's responsibility — the council can only advise.
Report online: https://www.eastleigh.gov.uk/environment/environmental-health/nuisance/fly-tipping
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Graffiti
Reported to: Eastleigh Borough Council
How to report: Use your MyEastleigh account and provide:
- The date and time first seen
- Location
- A photo if possible
Council response targets:
- Offensive graffiti on council-owned property: cleared within 1 working day of report
- Non-offensive graffiti on council-owned property: cleared within 5 working days
On private property: The council needs the landowner's permission to remove graffiti and will try to make contact.
You can also report to police: Report separately to Hampshire Police online at https://www.hampshire.police.uk/ro/report/ocr/af/how-to-report-a-crime/. This helps police intelligence-gathering, even though police do not remove graffiti.
Legal consequences: Under the Criminal Damage Act 1971, graffiti causing damage over £5,000 can result in up to 10 years in prison for adults (or a 24-month detention/training order for 12–17-year-olds). Damage under £5,000 carries up to 3 months in prison or a £2,500 fine.
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Household Waste Recycling Centre
For large items, broken appliances, soil, and rubble, see our guide to Eastleigh's household waste recycling centre. Most waste is free to dispose of, but charges apply for some items like soil/rubble and plasterboard.
Information checked September 2026. For current reporting methods and response times, check https://www.eastleigh.gov.uk/ and https://www.hants.gov.uk/transport/highways/report-a-problem.
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